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FAQ's & How to Guide

FAQ's

  • I have forgotten my password:
    1. Go to this page: PASSWORD RESET
    2. Enter your email address
    3. Check your inbox
    4. Click the reset link and follow the instructions
  • Who do i contact if I need help?:
    1. Please visit the Contact Us page
    2. Request general assistance or
    3. Report an error.
  • I don't know my email for login:
    1. Please contact us at the below email address
    2. Provide us with some detailed evidence such as your application course title.
    3. We will send you your login details

How to Guide

Follow the steps below to register, submit your application, complete any required Quality Assurance documentation, and (if approved) add your course venues, dates, and tutors.

Step 1

Register and confirm your email

Create your provider account and confirm your email address to activate access to the system.

Register
Step 2

Complete your application form

Login and complete the application form for your CPD summer course.

Important: If your course delivery format is Online, Blended, or Hybrid, you must also complete the Quality Assurance Manual form.

Education Agency Providers: Education Support Centres, COGG, NCSE, NEPS, and Oide can make applications available for hosting across the ESCI Network.

Step 3

Save and complete before the deadline

You can save your application and return to it at any time up to the relevant deadline dates. Check the key dates page for all deadlines.

View Key Dates
Step 4

Mark your application complete

Once you mark your application as Complete, it can no longer be edited. Please review carefully before submitting.

Step 5

Inspector review after the deadline

After the application deadline has passed, your application will be reviewed by TPL Inspectors.

If Approved

Add course venues, dates, and tutors

If your application is approved, you can complete the form to add:

  • Course details
  • Venues
  • Dates
  • Tutors
If Not Approved

“Needs Review” status and amendments

If your application is not approved, it will move to a Needs Review status. You can click Edit and update your application based on the inspectorate feedback.

Step 8

Resubmission and final decision

After you amend and resubmit, the inspectorate will be notified and your application will be reviewed again. The outcome will be either Approved or Not Approved.

Note: If the application is Not Approved after the re-review, there is no further appeal.

Step 9

If approved after re-review

If approved after the re-review, you can proceed to complete the form for adding Course, Venues, Dates, and Tutors.

Step 10

Course details form deadline

The form for adding Course, Venues, Dates, and Tutors is open until the relevant deadline. Check the key dates page for deadlines.

View Key Dates

Attendance and Certification

Instructions for attendance and certification will be updated.